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The era of work 4.0 demands organizations to expedite their digital transformation to sustain their competitive advantage in the market. This paper aims to help the human resource (HR) department digitize and automate their analytical processes based on a big-data-analytics framework.

The methodology applied in this paper is based on a case study and experimental analysis. The research was conducted in a specific industry and focused on solving talent analysis problems.

This research conducts digital talent analysis using data mining tools with big data. The talent analysis based on the proposed framework for developing and transforming the HR department is readily implementable. The results obtained from this talent analysis using the big-data-analytics framework offer many opportunities in growing and advancing a company's talents that are not yet realized.

Big data allows HR to perform analysis and predictions, making more intelligent and accurate decisions. The application of big data analytics in an HR department has a significant impact on talent management.

This research contributes to the literature by proposing a formal big-data-analytics framework for HR and demonstrating its applicability with real-world case analysis. The findings help organizations develop a talent analytics function to solve future leaders' business challenges.

The purpose of this study is to examine the effect of learning culture (LC) and learning agility (LA) on employee’s turnover intention (TI) in connection to information technology (IT) industries in India.

This research study analysed 258 samples of entry-level and middle-level executives working in IT software companies constituted in Southern India. Data was collected both electronically and in hard-copy. The research model was tested by structural equation modeling technique with the aid of AMOS software.

The findings illustrate the indirect effect of LC on TI while a direct effect on LA and also a positive and significant effect of LA on TI.

The first limitation is that this study does not cover top-level executives, therefore, it has limited implications and the second is that the respondents filled the questionnaire voluntarily by their beliefs.

This study contributes towards the development of LC, which will help in building LA in employees thereby reduce the employee’s TI.

The aim of this study is to examine the relationship between the determinants of student loyalty, i.e. service quality, e-service quality and university image in open and distance learning (ODL) based on the theory of reasoned action, in more systematic approach. This study also examines university's image role as a mediator on the relationship between service quality and e-service quality towards student loyalty.

This paper develops an integrative conceptual framework along with propositions by integrating comprehensive literature, in the field of service quality, e-service quality, university image and student loyalty. Through the review of detail literature and based theory of reasoned action (TRA), it is proposed that service quality, e-service quality and university image would be meaningful attributes towards student loyalty. In addition, it is also contended that university image would mediate the relationship between service quality and e-service quality towards students’ loyalty.

This paper provides an integrative conceptual framework on service quality, e-service quality, university image and students loyalty in open and distance learning (ODL) context.

None of the models presented in the literature explore the mediation of university image on the relationship between service quality and e-service quality towards student loyalty as the most recent research on the subject envisages.

The purpose of this paper is to fill important gaps by using the attachment theory and examining the effects of supervisors’ early family environment on their behaviors toward subordinates and subordinates’ responses.

The authors used samples of 334 supervisor–subordinate pairs from a manufacturing company.

The study finds that supervisors’ harmonious family environment has a positive influence on subordinates’ responses (job satisfaction, work-to-family enrichment and task performance) through the effect of supervisors’ positive working model and caregiving behavior. On the contrast, supervisors’ conflicting family environment has a negative influence on subordinates’ responses through the effect of supervisors’ negative working model and aggressive behavior.

Existing studies mainly explore the influence of organizational environment on supervisors’ treatment of their subordinates. However, few have examined the relationship between supervisors’ early family environment and their treatment of their subordinates.

The aim of this study is to examine the behavioral intention (BI) to adopt the Coinbase Wallet by Spanish users.

A survey was administered to individuals residing in Spain between March and April 2021. There were 301 questionnaires analyzed. This research applies a new predictive model based on technology acceptance model (TAM) 2, the unified theory of acceptance and use of technology (UTAUT) model, the theory of perceived risk and the commitment trust theory. A mixed partial least squares structural equation modeling (PLS-SEM)/fuzzy-set qualitative comparative analysis (fsQCA) methodology was employed for the modeling and data analysis.

The results showed that all the variables proposed have a direct and positive influence on the intention to use a Coinbase Wallet. The findings present clear directions for traders, investors and academics focused on improving their understanding of the characteristics of these markets.

First, this study addresses important concerns relating to the adoption of crypto-wallets during the global pandemic. Second, this research contributes to the existing literature by adding electronic word of mouth (e-WOM), trust, web quality and perceived risk as new drivers of the intention to use the Coinbase Wallet, providing unique and innovative insights. Finally, the study offers a solid methodological contribution by integrating linear (PLS) and nonlinear (fsQCA) techniques, showing that both methodologies provide a better understanding of the problem and a more detailed awareness of the patterns of antecedent factors.

Signs saturate and surround society. This article illuminates the significant roles played by documentation within the context of the coronavirus pandemic. It centres, what it terms as, “COVID-19 signage” as essential extensions of nonpharmaceutical interventions (NPIs) into society. It posits that this signage helps materialize, mediate and articulate the pandemic from an unseen phenomenon into tangible objects with which people see and interact.

This article presents a documentary typology of COVID-19 signage to provide a conceptual framework in which to situate, approach and analyse this diverse documentation and its implications for social life and traffic. Further, this article offers a case study of Malta's COVID-19 signage that helped materialize, mediate and articulate the pandemic across the European island nation during its national lockdown in the first half of 2020. This case study helps contextualize these signs and serves as a dual contemporary and historical overview of their creation, implementation and use.

The coronavirus pandemic cannot be seen with the naked eye. It is, in many respects, an abstraction. Documents enable the virus to be seen and the pandemic to be an experienced reality. Specifically, COVID-19 signage materializes the disease and pandemic into tangible items that individuals interact with and see on a daily basis as they navigate society. From personal to environmental to community signs, these documents have come to mediate social life and articulate COVID-19 during this extraordinary health crisis. A material basis of a shared “pandemic social culture” is consequently established by and through this signage and its ubiquity.

This article can serve as a point of departure for analyses of other kinds of COVID-19 signage in various contexts. It can serve as an anchor or example for other investigations into what other signs were used, including why, when and how they were produced, designed, formatted, implemented, enforced, altered and/or removed. For instance, it could be used for comparative studies between different NPIs and their associated signage, or of the signage appearing between different cities or countries or even the differences in signage at various political and socio-temporal points of the pandemic.

It is dually hoped that this article's documentary typology, and historical snapshot, of COVID-19 signage could help inform how current and future NPIs into society are or can be used to mitigate the coronavirus or other potential health crises as well as serve as both a contemporary and historical snapshot of some of the immediate and early responses to the pandemic.

This documentary typology can be applied to approaches and analyses of other kinds of COVID-19 signage and related documentation. By serving as a conceptual framework in which situate, approach and analyse these documents, it is hoped that this article can help create a sense of clarity in reflections on sign-saturated environments as well as be practically employed for examining and understanding the effective implementation of NPIs in this pandemic and other health crises.

This study aims to, first, propose a valid and reliable scale to document the COVID-19 Pandemic Shopping Experience (CPSE) and, second, determine the impact of its variables on the postpurchase shopping experience (PPSE).

For scale development, published studies were scanned and the variables were shortlisted. These shortlisted variables were validated by 52 faculties from four universities in Saudi Arabia. Data were collected from 318 respondents to purify the CPSE Scale. In Study 2, a path analysis was performed on a sample of 354 respondents to determine the individual impact of each variable on PPSE.

A total of 14 items were found to be aligned under four variables, social distance (SD), shop hygiene, operational time and entertainment venues. SD was found to have the greatest influence on PPSE, followed by operational time and shop hygiene.

This research has important implications for retailers to initiate changes in store layout so that they can implement social distancing by physically marking stickers on the floors and by placing barricading on billing counters. Store hygiene can be ensured by making sanitizers and hand gloves available at the entry points, periodically cleaning the floor and sanitizing the premises. Rationing the operating time proved to be an effective tool to minimize the exposure time, thereby limiting consumers' time inside the store.

To the best of the authors’ knowledge, this is the first study to propose a full-scale measure of the customer shopping experience (SE) during a pandemic. This scale can be generalized to measure SE in similar situations.

The advent of digitalization and the trend of social distancing coincide with the individualized lifestyle that is emerging among contemporary shoppers. This study explores the unique market of “smart solo shoppers”. Two empirical studies are conducted, which aim to identify the major dimensions of multi-channel shopping activities that are engaged by the shoppers (Study 1, n = 64) and to differentiate the shoppers' valuation of time invested in the distinct dimensions under different cultural influences (Study 2, n = 519).

A survey questionnaire is used for data collection, and data are analyzed using structural equation modeling.

Results reveal that the shopping activities converge into four principal dimensions: offline shopping, online shopping, post-shopping delivery and product return activities. Shoppers who perceive offline shopping activities as a time burden and online shopping and delivery activities as venues of value creation are more strongly self-identified as smart solo shoppers. Furthermore, smart solo shoppers who are under a strong influence of individualistic culture are found to spend time on multi-channel shopping to make the right purchase the first time, whereas shoppers perceiving being in a weak individualistic culture prefer to engage online channels while being prepared to return the unwanted purchases.

This study highlights an emerging research field in the nexus of solo consumption and smart shopping. Emphasizing the utility-driven and ego-expressive nature of smart solo shoppers, the authors provide an initial profile of these shoppers based on their time-valuation patterns and the contextual impacts of individualistic culture.